Artifact: Service Execution Framework
Domains: Service Execution Work Products
Work Product Kinds: Framework
Relationships
Description
Main DescriptionService Delivery Framework is a set of documents, Plans, Processes, and procedures designed to guides and optimize all activities for Service Executions. The framework includes Operational Procedures and Service Executions Plan.
Brief Outline

Process Rationale and Direction

  • Process Purpose
  • Process Scope
  • Process Goals
  • Process Capabilities

Process Management Information

  • Process Policies
  • Process Standards
  • Process Conceptual Models

Process Details

  • Data Requirements
  • Tools
  • Roles and Responsibilities
  • Procedures
  • Relationships to Other Processes
  • Measurements and Controls
Illustrations
Templates
Key Considerations
This work product provides general guidance for the entire process and may be referenced by any task within this process.