Artifact: Service Execution Evaluation

A report or data providing measurements, trending and metrics on the health and performance of Service Execution. Includes identification of potential process improvement areas.

Domains: Service Execution Work Products
Work Product Kinds: Evaluation

Relationships

Roles

Responsible:

Service Execution Manager

Modified By:

Service Execution Manager

Tasks

Input To:

Collect Evaluation Results
Communicate to Stakeholders
Complete Evaluation
Produce Gap Analysis
Recommend Initiatives

Specify Process Purpose, Scope, Goals, and Capabilities

Output From:

Assess Process Execution
Assess Process Framework
Audit Process
Collect Evaluation Results
Collect Feedback
Communicate to Stakeholders
Complete Evaluation
Produce Gap Analysis
Produce Process Measurements
Recommend Initiatives
Research Trends and Best Practices
Review Existing Documentation

Description

Main Description	A report or data providing measurements, trending and metrics on the health and performance of Service Execution. Includes identification of potential process improvement areas.

Illustrations

Templates	Process Evaluation