Artifact: Business Demand Baselines

Relationships

Roles	Responsible: Demand Analyst	Modified By: Demand Manager
Tasks	Input To: Collect Service Information Communicate Demand Patterns and Forecasts Translate Business Demands to Service Demands	Output From: Create Business Demand Forecasts

Description

Main Description	An agreed statement of the expected business demand for the normal (typical) pattern of business. A baseline is “A Benchmark used as a reference point.” (See ITIL® V3 Glossary)