Task: Translate Business Demands to Service Demands
Disciplines:
Demand Management
Relationships
Roles
Primary Performer:
Demand Analyst
Additional Performers:
Inputs
Mandatory:
Business Demand Baselines
Business Demand Forecasts
Capacity Baselines and Profiles
Optional:
Business and IT Models
IT Plan
Service Catalog
Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)
Outputs
Service Demand Models
Main Description
Take business demand data and results and identify demand for specific IT services.
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.