Task: Identify Unavailability Symptoms

Relationships

Roles	Primary Performer: Availability Analyst	Additional Performers:
Inputs	Mandatory: Change Information Incident Information Problems and Known Errors Service Outage Analysis	Optional: None
Outputs	Service Outage Analysis

Main Description

Find the characteristics that indicate unavailability of an IT service.

More Information

Tool Mentors	TDW - Investigate Unavailability