Task: Assess Process Execution

Relationships

Roles	Primary Performer: Problem Manager	Additional Performers:
Inputs	Mandatory: Problem Management Activity Data Problem Management Framework	Optional: None
Outputs	Problem Management Evaluation

Main Description

Assess process execution and performance; specifically against SLAs and effect on business. Assess all aspects affecting process execution, including tool, data, procedures, interfaces, communication, costs, meetings, training, skills, reporting, staff levels, and organization structure.