Task: Decline Further Action

Relationships

Roles	Primary Performer: Request Analyst	Additional Performers: Requestor
Inputs	Mandatory: Service Request Response	Optional: None
Outputs	Service Request Response

Main Description

Because the user is not entitled to support, respectfully decline to handle this request further. Notify the user of this decision.

More Information

Tool Mentors	ITSRM – Request Fulfillment