Task: Provide Early Life Support
Disciplines:
Deployment Management
Relationships
Roles
Primary Performer:
Deployment Specialist
Additional Performers:
Deployment Manager
Incident Analyst
Inputs
Mandatory:
Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)
Solution
Optional:
Deployment Program Plan
Outputs
Incident
Main Description
Provide additional resources for handling incidents and problems related to the deployed solution. These resources will be provided for a period of time as determined in the Deployment Program Plan.
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.