Task: Analyze Service Improvement Feasibility

Relationships

Roles	Primary Performer: Service Level Analyst	Additional Performers: Service Delivery Manager Service Owner Supplier
Inputs	Mandatory: Service Improvement Plan Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)	Optional: None
Outputs	Service Improvement Plan

Main Description

The improvements might be needed, but IT must have the ability to deliver upon the SIP and the SIP elements should also be priced according to ROI and budget restrictions.