Task: Identify Access and Navigation Patterns

Relationships

Roles	Primary Performer: Service Catalog Designer	Additional Performers:
Inputs	Mandatory: Product Package Service Catalog Content Service Level Package	Optional: None
Outputs	Analyzed Input Service Catalog Views

Main Description

Review and analyze customer data to identify patterns of how users access and navigate the service catalog. Distinguish between useful patterns and other patterns. Use those patterns to identify and justify catalog views.