Role: Request Fulfillment Process Owner
The Request Fulfillment Process Owner is accountable to senior management for the proper design, execution, and improvement of the process. This individual ensures that the process is being carried out, but does not run the day-to-day operation of the process. The Request Fulfillment Process Owner receives regular updates concerning the performance of the process and represents this process concerning all decisions being made by senior management. The Request Manager is accountable to the Request Fulfillment Process Owner.
Extends: Process Owner
Role Sets: Request Fulfillment Roles
Relationships

Define Process Policies, Standards, and Conceptual ModelsSpecify Process Purpose, Scope, Goals, and CapabilitiesRequest Fulfillment FrameworkRequest_Fulfillment_Process_Owner
Modifies
Main Description

Responsibilities

  • Carries out the Process Owner responsibilities for the Request Fulfillment process

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