Role: Knowledge Management Process Owner
The Knowledge Management Process Owner is accountable to senior management for the proper design, execution, and improvement of the process. This individual ensures that the process is being carried out, but does not run the day-to-day operation of the process. The Knowledge Management Process Owner receives regular updates concerning the performance of the process and represents this process concerning all decisions being made by senior management. The Knowledge Manager is accountable to the Knowledge Management Process Owner.
Extends: Process Owner
Role Sets: Knowledge Management Roles
Relationships

Define Process Policies, Standards, and Conceptual ModelsSpecify Process Purpose, Scope, Goals, and CapabilitiesKnowledge Management FrameworkKnowledge_Management_Process_Owner
Modifies
Main Description

Responsibilities

  • Is responsible for, and owns, the process at an executive or management level
  • Overall performance and results of the process
  • Identification and management of critical process success factors
  • Control and lead process improvement
  • Approval or rejection of process deviation requests
  • Enforcement of the process
  • Reporting of process status and progress to peers and executives
  • Facilitation, resolution or escalation of cross-functional issues
  • Accountability for the cost and investment in the process
  • Representation of the process to all external groups

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