Role: Incident Management Process Owner
The Incident Management Process Owner is accountable to senior management for the proper design, execution, and improvement of the process. This individual ensures that the process is being carried out, but does not run the day-to-day operation of the process. The Incident Management Process Owner receives regular updates concerning the performance of the process and represents this process concerning all decisions being made by senior management. The Incident Manager is accountable to the Incident Management Process Owner.
Extends: Process Owner
Role Sets: Incident Management Roles
Relationships

Define Process Policies, Standards, and Conceptual ModelsSpecify Process Purpose, Scope, Goals, and CapabilitiesIncident Management FrameworkIncident_Management_Process_Owner
Modifies
Main Description

Responsibilities

  • Carries out the Process Owner responsibilities for the Incident Management process

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