Role: Identity and Access Manager
The Identity and Access Manager is responsible for the quality and integrity of the Identity and Access Management process. He/she is the interface to the other process managers.
Synonyms: Service Desk Manager
Extends: Process Manager
Role Sets: Identity and Access Management Roles
Relationships
Main Description

Responsibilities

  • Ensures the proper management of user identities
  • Ensures the proper access to configuration items
  • Carries out the Process Manager responsibilities for the Identity and Access Management process
Staffing
SynonymsService Desk Manager
Key Considerations
See the Process Administrator and Process Owner roles.