• Request Manager

• Identity and Access Analyst
• Identity and Access Manager

• Collect Evaluation Results
• Communicate to Stakeholders
• Complete Evaluation
• Produce Gap Analysis
• Recommend Initiatives

• Define Process Policies, Standards, and Conceptual Models
• Specify Process Purpose, Scope, Goals, and Capabilities

• Assess Process Execution
• Assess Process Framework
• Audit Process
• Collect Evaluation Results
• Collect Feedback
• Complete Evaluation
• Produce Gap Analysis
• Produce Process Measurements
• Recommend Initiatives
• Research Trends and Best Practices
• Review Existing Documentation

An assessment of the overall performance of the process and of its activities against the targets set in the Identity and Access Management process framework. It includes identification of potential process improvement items. This may also include proposed modifications to the Identity and Access Management Framework.