Role: Event Manager
The Event Manager performs the day-to-day overall management of the process. This role ensures that all process activities are being performed and that they are staffed adequately.
Extends: Process Manager
Role Sets: Event Management Roles
Relationships

Assess Process ExecutionAssess Process FrameworkAssign Process Responsibilities to OrganizationsAudit ProcessCollect FeedbackCommunicate and Deploy FrameworkCommunicate to StakeholdersComplete EvaluationCreate Project ProposalsDefine Measurements and ControlsDetermine Process Data RequirementsDetermine Process ProceduresDetermine Process Relationships to Other ProcessesIdentify Process Roles and ResponsibilitiesProduce Process MeasurementsRecommend InitiativesResearch Trends and Best PracticesReview Existing DocumentationEvent Closure NotificationEvent Management EvaluationEvent_Manager
Modifies
Main Description

Responsibilities

  • Ensures assessment of new event management technology
  • Ensures timely handling of events to maintain targeted service levels
  • Carries out the Process Manager responsibilities for the Event Management process
Key Considerations
See the Process Administrator and Process Owner roles.

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