Artifact: Event Management Framework
Domains: Event Management Work Products
Work Product Kinds: Framework
Relationships
Description
Main Description

Describes the policies, procedures, and parameters for performing the Event Management process. Includes the following:

  • Specification of what makes an "event"
  • Specification of what makes a "significant event"
  • Identification of significant events that can be processed (i.e., responded to) and what those procedures are
  • Practices for logging and filtering events
  • Definition of the event lifecycle
Brief Outline

Process Rationale and Direction

  • Process Purpose
  • Process Scope
  • Process Goals
  • Process Capabilities

Process Management Information

  • Process Policies
  • Process Standards
  • Process Conceptual Models

Process Details

  • Data Requirements
  • Tools
  • Roles and Responsibilities
  • Procedures
  • Relationships to Other Processes
  • Measurements and Controls
Illustrations
Templates
Key Considerations
This work product provides general guidance for the entire process and may be referenced by any task within this process.