Task Descriptor: Initiate Change Request

Relationships

Roles	Main: Incident Owner	Additional: Incident Analyst	Assisting:
Inputs	Mandatory: Incident	Optional: None	External: None
Outputs	Change Request

Main Description

A change must be made to one or more CIs in order to resolve the incident. Send information to Change Management to submit a change request.

Properties

More Information

Tool Mentors	OMEGAMON - Resolve Incident and Recover Service ITM - Resolve Incident and Recover Service TEC - Resolve Incident and Recover Service SA - Resolve Incident and Recover Service CAM SOA - Resolve Incident and Recover Service TNO - Resolve Incident and Recover Service ITSRM – Incident Management