Task Descriptor: Monitor Operation of Service

Relationships

Roles	Main: IT Operations Analyst	Additional: IT Operator Service Delivery Manager	Assisting:
Inputs	Mandatory: Operational Monitoring Data	Optional: None	External: None
Outputs	Incident Data Service Execution Metric Data and Reports

Main Description

While the service is in operation, monitor its operation to look for anything that might affect the operation of the service. Generate data and reports needed to show operational status of the service.

Properties

Predecessor	Initiate Incident Provide Data for Resource Adjustment
Multiple Occurrences
Event Driven
Ongoing
Optional
Planned
Repeatable

More Information

Tool Mentors	TSLA - Analyze and Report Service Execution Operations