Task Descriptor: Initiate Incident
Relationships
Roles
Main:
IT Operations Analyst
Additional:
Assisting:
Inputs
Mandatory:
Incident Data
Optional:
None
External:
None
Outputs
Incident
Main Description
Create an incident record to handle possible service disruption.
Properties
Multiple Occurrences
Event Driven
Ongoing
Optional
Planned
Repeatable
More Information
Tool Mentors
TSLA - Analyze and Report Service Execution Operations
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