• Demand Manager

• Demand Manager

• Analyze Demand Patterns
• Communicate Demand Management Outcomes
• Determine Business Value Characteristics
• Determine Effectiveness of Demand Influencers
• Determine Forecast Accuracy
• Determine Potential to Close Gaps
• Examine Service Information

• Identify Business Demand Patterns
• Identify Business Demands

• Collect Service Information
• Communicate Demand Management Outcomes
• Determine Effectiveness of Demand Influencers
• Determine Forecast Accuracy
• Examine Service Information

Information about the success (or otherwise) of the Demand Management activities across several aspects:

• Representing business demand in IT serviceconsumption units
• Identifying supply and demand gaps
• Recommending interventions to realign demand to match supply