Task: Scan Status of Records

Relationships

Roles	Primary Performer: Knowledge Manager	Additional Performers:
Inputs	Mandatory: Knowledge Assets Knowledge Request Queue	Optional: None
Outputs	Knowledge Assets

Main Description

The status of all records are continuously monitored during the execution of the actual process steps. On-line status displays, automated notifications, automated reports, and real-time reports are available to gain an understanding of the status of the contacts.