Task: Identify Short-Term Opportunity to Influence Demand

Relationships

Roles	Primary Performer: Capacity Analyst	Additional Performers:
Inputs	Mandatory: Capacity Demand Information Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)	Optional: None
Outputs	Capacity Delivery Resource Reallocation Directives Capacity Demand Information Operational Schedule Directives Service and Resource Tuning Directives

Main Description

Analyze the information with the intent to identify short-term options to alleviate the demand for capacity because there is an insufficient amount to support the current workload. Understand business priority of each service, know the resource requirements of each service, and be able to identify which services can run while there is a limited amount of capacity available.

More Information

Tool Mentors	TIO - Supervise Tuning and Capacity Delivery