Task: Identify Long-Term Opportunity to Influence Demand

Disciplines: Capacity Management

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Relationships

Roles	Primary Performer: Capacity Analyst	Additional Performers:
Inputs	Mandatory: Capacity Demand Information Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)	Optional: None
Outputs	Capacity Delivery Resource Reallocation Directives Capacity Demand Information Operational Schedule Directives Service and Resource Tuning Directives

Main Description

Determine long-term requirements for capacity and options to satisfy the future demand through influencing behaviors rather than costly upgrades. Understand user reliance on services and service utilization of resources.

More Information

Tool Mentors	TIO - Supervise Tuning and Capacity Delivery