Task: Generate and Communicate Reports

Relationships

Roles	Primary Performer: Capacity Administrator	Additional Performers:
Inputs	Mandatory: Report Request	Optional: None
Outputs	Capacity Baselines and Profiles Capacity Reports

Main Description

Includes SLM and resource utilization exception, and IT service performance reports. Reports should reflect short, medium, and long term views that include minimum, maximum, and average statistics. Includes communication of reports. Reports should include recommendations, specifically tuning opportunities.

More Information

Tool Mentors	TDW - Monitor, Analyze, and Report Capacity Usage CICS - Monitor, Analyze, and Report Capacity Usage TPA - Monitor, Analyze, and Report Capacity Usage TNM – Monitor, Analyze, and Report Capacity Usage