Task: Analyze Request for Information

Relationships

Roles	Primary Performer: Problem Administrator	Additional Performers:
Inputs	Mandatory: Request for Problem Status and Information	Optional: None
Outputs	Report Request

Main Description

Review the request to examine the report requirements. Determine if this report exists and can be generated or if it needs to be built before it can be generated.

More Information

Tool Mentors	ITSRM – Problem Management and Incident Management