Task: Review and Validate Request
Relationships
Main Description

Review the information about CIs that need to be included or updated. Determine if:

  • The request is an appropriate type of request
  • The information being submitted comes from a trusted and authorized source.  Trusted sources for some updates may come from users.  Other trusted sources may be service desk personnel or individuals involved in implementing an authorized change. 
  • There is sufficient justification for the request.  This is governed by Configuration Management policy.