Role: ITSC Analyst
The ITSC Analyst uses technical knowledge and subject matter expertise to analyze service continuity options and plans, recommend options, and recommend improvements.
Role Sets: IT Service Continuity Management Roles
Relationships

Define Risk Reduction MeasuresDevelop ITSC PlanDevelop ITSC ProceduresDocument Test ResultsEducate and Raise AwarenessEnsure Integration with Change ManagementEstablish Implementation PlanExecute IT Service Continuity PlansIdentify Capability GapsIdentify Recovery OptionsImplement Risk Reduction MeasuresImplement Stand-By ArrangementsInitiate Change RequestMonitor ChangeOperate in Continuity ModePerform Business Impact AnalysisPerform Initial TestsPerform Risk AssessmentPlan and Conduct ITSC TrainingPlan Risk Reduction MeasuresPlan Stand-by ArrangementsReceive Feed of Backup Data to Maintain ReadinessResearch Industry TrendsReview Currency of ITSC DeliverablesSupport Business Recovery PlansTest ITSC ProceduresUpdate Recovery Data RepositoryBusiness Service Continuity RequirementsIT Service Continuity CapabilityIT Service Continuity RequirementsITSC_Analyst
Modifies
Main Description

Responsibilities

  • Performs assessments of threats, vulnerabilities, and risks to IT service continuity
  • Evaluates the readiness of IT to respond to major service outages
  • Assesses change requests to determine how they may impact the IT Service Continuity Plan
  • Provides subject matter expertise to understand service continuity needs and issues.
  • Provides technical and business considerations for service continuity

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