Role: Facilities Management Process Owner
The Facilities Management Process Owner is accountable to senior management for the proper design, execution, and improvement of the process. This individual ensures that the process is being carried out, but does not run the day-to-day operation of the process. The Facilities Management Process Owner receives regular updates concerning the performance of the process and represents this process concerning all decisions being made by senior management. The Facilities Manager is accountable to the Facilities Management Process Owner.
Extends: Process Owner
Role Sets: Facilities Management Roles
Relationships
Main Description

Responsibilities

  • Is responsible for, and owns, the process at an executive or management level
  • Overall performance and results of the process
  • Identification and management of critical process success factors
  • Control and lead process improvement
  • Approval or rejection of process deviation requests
  • Enforcement of the process
  • Reporting of process status and progress to peers and executives
  • Facilitation, resolution or escalation of cross-functional issues
  • Accountability for the cost and investment in the process
  • Representation of the process to all external groups