Role Descriptor: Release Manager

The Release Manager owns the Release Management process and has the responsibility and authority for the overall process results. The Release Manager is responsible for the overall quality of the process. He/she is the main coordinator within this process and is the focal point regarding releases for both the customer and the IT organization. Therefore, all managers in the IT organization must support him in his/her role.

Relationships

Performs: Notify Concerning Action Record and Perform Action Review Progress Scan Status of Release Records Verify Current Status	Responsible for: Release Reports
Additionally Performs: Monitor Release Deployment	Modifies: Release Reports Stakeholder Notification

Main Description

Responsibilities

Distributes approved components to the release team
Ensures timely implementation of the requested change
Executes change fall-back procedures, in case of a failure during one of the implementation procedures
Updates status of change request
Notifies Operations and/or Service Desk with the status of the change
Performs Release Management assessment and ensures implementation of the Release Management strategy
Carries out the Process Manager responsibilities for the Release Management process

Properties

Multiple Occurrences
Optional
Planned

Key Considerations

See the Process Administrator and Process Owner roles.