Process: Quality Management
Quality Management ensures the quality of all IT products and services. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
Workflow

Activity diagram: Quality Management Implement Compliance Controls Audit and Report Compliance Develop Solution Test Strategy and Plans Prepare and Manage Solution Test Environment Perform Solution Test Analyze and Report Solution Test Results Deliver Service
Work Breakdown

©Copyright IBM Corp. 2005, 2008. All Rights Reserved.