Process: Quality Management
Quality Management ensures the quality of all IT products and services. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
Purpose
Quality Management ensures the quality of all IT products and services. 
Relationships
Context
Description

This process focuses on assuring that specific work outcomes are of a high quality.  This applied process includes workflow from Compliance Management, Solution Test, and Service Execution. 

Properties
Event Driven
Multiple Occurrences
Ongoing
Optional
PlannedYes
Repeatable