Capability Pattern: IT Service Continuity Management

Process: A76 - IT Service Continuity Management

IT Service Continuity Management supports overall Business Continuity Management (BCM) by ensuring that required IT infrastructure and IT services, including support and the Service Desk, can be restored within specified time limits after a disaster. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).