Process: A76 - IT Service Continuity Management
IT Service Continuity Management supports overall Business Continuity Management (BCM) by ensuring that required IT infrastructure and IT services, including support and the Service Desk, can be restored within specified time limits after a disaster. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
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CollapseTeam Breakdown  
Breakdown ElementModel InfoTeamTypePlannedMultiple OccurrencesOptional
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Change Owner
  Role   
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Continuity Provider
  RoleYes  
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ITSC Administrator
  RoleYes  
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ITSC Analyst
  RoleYes  
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ITSC Authority
  Role   
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ITSC Manager
  RoleYes  
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ITSC Process Owner
  RoleYes  
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Stakeholder
  Role   
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