| Role Descriptor: IT Operations Analyst |
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| The IT Operations Analyst is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational targets. The IT Operations Analyst runs and monitors infrastructure components. IT Operations Analysts often specialize by platform or application. |
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Relationships
| Performs: | Responsible for: |
| Additionally Performs:
| Modifies: |
Main Description
Responsibilities
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Monitors services and service levels
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Reports on the performance of service components
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Maintains operational logs and journals, including monitoring data
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Maintain all operational knowledge bases
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Monitors system tuning
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Properties
| Multiple Occurrences |  |
| Optional | |
| Planned | |
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