Process: A26 - IT Customer Transformation Management
Assist IT customers in the transformation of their business (Note: This process is described at the activity level only.)
DescriptionWorkflowRolesWork Products
Workflow

Activity diagram: IT Customer Transformation Management Understand IT Customer Context Identify IT Customer Transformation Opportunities Develop IT Customer Transformation Proposal Enable and Promote IT Customer Capability Adoption Optimize IT Customer Benefit Realization Establish IT Customer Transformation Management Framework Evaluate IT Customer Transformation Management Performance
Work Breakdown