Role Descriptor: Demand Manager
The Demand Manager performs the day-to-day overall management of the process. This role ensures that all process activities are being performed and that they are staffed adequately.
Relationships
Performs:
Assess Process Execution
Assess Process Framework
Audit Process
Collect Evaluation Results
Collect Feedback
Communicate to Stakeholders
Complete Evaluation
Produce Gap Analysis
Produce Process Measurements
Recommend Initiatives
Research Trends and Best Practices
Review Existing Documentation
Responsible for:
Demand Management Evaluation
Additionally Performs:
Modifies:
Demand Management Evaluation
Main Description
Responsibilities
Ensures the collection of service demand data
Determines appropriate initiatives to influence demand
Provides reports concerning demand management
Carries out the
Process Manager
responsibilities for the Demand Management process
Properties
Multiple Occurrences
Optional
Planned
Key Considerations
See the
Process Administrator
and
Process Owner
roles.
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