Process: A54 - Configuration Management
Configuration Management identifies, controls, and maintains all elements in the IT infrastructure called Configuration Items. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
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CollapseWork Product Breakdown  
Breakdown ElementModel InfoEntry StateExit StateDeliverableTypePlannedMultiple OccurrencesOptional
  
Asset Information
Mandatory Input   Work ProductYes  
  
Asset Information or Report Request
Output   Work ProductYes  
  
Asset Reconciliation Data
Mandatory Input   Work ProductYes  
  
Change
Mandatory Input   Work ProductYes  
  
Change Implementation Communication
Mandatory Input,Output   Work ProductYes  
  
Change Information
Mandatory Input   Work ProductYes  
  
Change Request
Output   Work Product   
  
CI/Asset Verification Communication
Output,Optional Input   Work Product   
  
CI Data Update Package
Mandatory Input,Output   Work Product   
  
CI Errors
Mandatory Input,Output   Work ProductYes  
  
CI Information
Mandatory Input   Work ProductYes  
  
CI Requisition
Mandatory Input   Work Product   
  
Configuration Audit Action Request
Mandatory Input,Output   Work ProductYes  
  
Configuration Audit Plans
Mandatory Input,Output   Work ProductYes  
  
Configuration Audit Report
Mandatory Input,Output   Work ProductYes  
  
Configuration Audit Request
Mandatory Input   Work ProductYes  
  
Configuration Audit Results
Mandatory Input,Output   Work ProductYes  
  
Configuration Baseline Report
Output   Work ProductYes  
  
Configuration Information
Mandatory Input,Output   Work ProductYes  
  
Configuration Information Request
Mandatory Input,Output   Work ProductYes  
  
Configuration Item
Mandatory Input,Optional Input   Work ProductYes  
  
Configuration Management Activity Data
Mandatory Input   Work ProductYes  
  
Configuration Management Evaluation
Optional Input,Mandatory Input,Output   Work ProductYes  
  
Configuration Management Framework
Mandatory Input,Output,Optional Input   Work ProductYes  
  
Identified CIs
Mandatory Input,Output   Work ProductYes  
  
Physical Reconciliation Data
Mandatory Input,Output   Work ProductYes  
  
Project Proposal
Output   Work ProductYes  
  
Report Design
Output   Work ProductYes  
  
Requestor Notification
Output   Work Product   
  
Solution
Mandatory Input   Work Product   
  
Solution Assembly
Mandatory Input   Work Product   
  
Stakeholder Notification
Output   Work Product   
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