Task Descriptor: Close Related Problems
Relationships
Roles
Main:
Problem Owner
Additional:
Stakeholder
Assisting:
Inputs
Mandatory:
Problem
Optional:
None
External:
None
Outputs
Problem
Problems and Known Errors
Main Description
Close problem records related to this error. Notify stakeholders that the root cause has been addressed.
Properties
Predecessor
Close Problem
Multiple Occurrences
Event Driven
Ongoing
Optional
Planned
Repeatable
More Information
Tool Mentors
ITSRM – Problem Management and Incident Management
CAM WS - Problem Management
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