Artifact: Services Agreement
Domains:
Unclassified Work Products
Relationships
Tasks
Input To:
Analyze View Modification Request
Determine Service Catalog View Requirements
Load Updated or New Service Descriptions
Output From:
Description
Main Description
A contractual agreement between IT provider and customer with the intent to exchange a set of committed deliverables from the provider for a price to be paid by the customer, under a set of agreed terms and conditions.
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