Determine possible knowledge sources. Select the optimal source for specific knowledge content. Choices include:
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Internal, undeveloped - The knowledge exists internally, possibly only in the heads of subject matter experts, but
still needs to be captured or documented
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Internal, unstructured - The knowledge exists internally and has been captured, but the content is very raw and not
yet useful for general dissemination
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External - The knowledge does not exist internally and must be obtained externally
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