| Term Definition: recovery |
 |
|
|
Main Description
| "Returning a configuration Item or an IT service to a working state. Recovery of an IT service often includes recovering
data to a known consistent state. After recovery, further steps may be needed before the IT service can be made available
to the users (restoration)."1
1 ITIL® V3 Glossary |
©Copyright IBM Corp. 2005, 2008. All Rights Reserved. |