| ITUP is a free, read only knowledgebase that describes IT Service Management processes. It is an excellent reference for
guidance on industry best practices and tools that can help automate processes and tasks.
ITUP Composer is the product version of ITUP. It is an ideal starting point for organizations looking to implement IT
Service Management best practices and document their operational model. Only ITUP Composer has a content
library that you can customize, extend, and publish using the ITUP Composer tools.
This table summarizes the differences between ITUP and ITUP Composer:
|
Feature
|
ITUP
|
ITUP Composer
|
|
Industry best practices
|
Y
|
Y
|
|
Process-level information
|
Y
|
Y
|
|
Activity-level information
|
Y
|
Y
|
|
Tool use guidance
|
Y
|
Y
|
|
Task-level information
|
Y
|
Y
|
|
Content customization
|
|
Y
|
|
Content creation
|
|
Y
|
|
Content publishing
|
|
Y
|
|
