Event Management deals with events that occur within the IT infrastructure.  Events are raised through monitoring of the operation of a configuration item (CI)

Most events are benign, but some are not.  It all depends on what is flagged as a event.  An event may represent a fault in the infrastructure, but it may also simply represent the fact that the status of something has changed, which may not represent a fault.  Sometimes, a repetitive series of events represents a fault.  Repetitive events undergo throttling (i.e., ignoring specific repetitive events until a threshold is reached) and event correlation.  Techniques within Event Management are used to determine whether a fault has actually occurred.