Work Product Descriptor: Service Metric Data and Reports
Relationships
RolesResponsible: Modified By:
Output From
Main Description

Significant service delivery event logs, volume and other measurement data relating to how effectively and efficiently services are provided by IT. This data, which is available as requested both in raw format and as structured reports, is a component of all operations information and is the basis for service level reporting.

Properties
Optional
PlannedYes