Activity: A765 - Prepare IT Service Continuity Capability
DescriptionWorkflowRolesWork Products
Relationships
Description

This process ensures that an invocation of the IT Service Continuity Plan results in the ability to recover and restore required services to a predetermined level, and in a predetermined timeframe. It has the responsibility for ensuring that all plans are tested regularly, both on a planned and unplanned basis; that the process passes audit requirements; and that the results from tests are captured and fed back to other processes to ensure that the IT Service Continuity Plan remains fit for purpose.

Properties
Event Driven
Multiple Occurrences
OngoingYes
Optional
Planned
RepeatableYes