Monitors should be established on all the components and for each of the services. The data should be analyzed using, wherever possible, expert systems to compare usage levels against thresholds. The results of the analysis should be included in reports, and recommendations made as appropriate.

There is a fundamental level of data collection and reporting necessary in any environment before capacity and performance services can be established.

Monitors and Data Collection and Reporting suites might be required at many levels, including but not limited to, the operating system, the database, the transaction processor, middleware, network, Web Services, and end-to-end (user) experience.