The purpose of the IT Governance and Management System Evaluation process is to review and assess the execution and implementation of the IT Governance and Management System, and to identify potential improvements to it.

Outcomes

As a result of the successful implementation of this process:

• The overall health of the IT Governance and Management System is visible to the key stakeholders of the IT endeavor
• Key measurements are effective in guiding the realization of IT goals
• Potential problems with the IT Governance and Management System are identified and resolved before their impact results in other problems (for example, customer dissatisfaction)
• There is a continual focus on the identification of improvement opportunities to the IT Governance and Management System
  

Scope

This process monitors the measurements from all IT processes in order to ensure that the system is functioning in the manner intended.

It provides the ability to audit all (or any part of) the IT Governance and Management System .

Includes

• Validating the adherence to management system rules
• Identifying continuous improvement actions
• Quality management assessment
• Assessing the execution of IT processes

Excludes

• Making changes to the IT Governance and Management ecosystem (IT Governance and Management System Framework, IT Governance and Management System Capabilities, depending on the scale of change)