Activity: A736 - Investigate Unavailability
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Workflow

Activity diagram: Investigate Unavailability Identify Unavailability Incidents Identify Unavailability Symptoms Investigate Root Causes of Unavailability Summarize Unavailability Results Initiate Change Request to Fix Root Cause Monitor Change

Activity detail diagram: Investigate Unavailability Availability Analyst Identify Unavailability Incidents Identify Unavailability Symptoms Investigate Root Causes of Unavailability Summarize Unavailability Results Initiate Change Request to Fix Root Cause Availability Analyst Availability Analyst Monitor Change Availability Analyst Service Achievement Reports Identify Unavailability Incidents Service Outage Analysis Identify Unavailability Incidents Service Outage Analysis Incident Information Problems and Known Errors Change Information Identify Unavailability Symptoms Service Outage Analysis Identify Unavailability Symptoms Service Outage Analysis Architecture Baselines and Roadmaps Configuration Information Problem Information Solution Investigate Root Causes of Unavailability Service Outage Analysis Investigate Root Causes of Unavailability Service Outage Analysis Summarize Unavailability Results Service Outage Analysis Summarize Unavailability Results Service Outage Analysis Configuration Information Initiate Change Request to Fix Root Cause Service Outage Analysis Change Request Initiate Change Request to Fix Root Cause Change Implementation Communication Monitor Change Change Implementation Communication Monitor Change
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