Process: A51 - Change Management
Change Management receives a change request and either approves or rejects it. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
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CollapseWork Product Breakdown  
Breakdown ElementModel InfoEntry StateExit StateDeliverableTypePlannedMultiple OccurrencesOptional
  
Asset Information
Optional Input   Work Product   
  
Change
Mandatory Input,Optional Input,Output   Work Product   
  
Change Assessment Information
Mandatory Input,Output   Work ProductYes  
  
Change Implementation Communication
Output   Work Product   
  
Change Information
Optional Input,Output,Mandatory Input   Work Product   
  
Change Management Activity Data
Mandatory Input   Work ProductYes  
  
Change Management Evaluation
Optional Input,Mandatory Input,Output   Work ProductYes  
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Change Management Framework
Mandatory Input,Output   Work ProductYes  
  
Change Request
Mandatory Input,Output   Work Product   
  
Change Schedule
Optional Input,Output,Mandatory Input   Work ProductYes  
  
Change Status and Information Request
Mandatory Input   Work Product   
  
Configuration Information
Optional Input,Mandatory Input,Output   Work Product   
  
Customer Input
Output   Work Product   
  
Implementation Progress Data
Mandatory Input   Work ProductYes  
  
Incident
Output   Work Product   
  
Operational Documentation
Mandatory Input   Work ProductYes  
  
Project Proposal
Output   Work ProductYes  
  
Release Acceptance
Output   Work Product   
  
Release Acceptance Request
Optional Input   Work Product   
  
Report Design
Optional Input   Work ProductYes  
  
Report Request
Mandatory Input,Output   Work ProductYes  
  
Requestor Input
Optional Input,Mandatory Input   Work Product   
  
Requestor Notification
Output   Work Product   
  
Service Improvement Input
Output   Work Product   
  
Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)
Mandatory Input   Work Product   
  
Stakeholder Notification
Output   Work ProductYes  
  
Stakeholder Requirements
Output   Work Product   
  
Standard Change
Mandatory Input,Output   Work Product   
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